The second-hand marketplace Users Express Displeasure About Sizing Updates

Vinted users have been reacting angrily after an update resulted in listings displaying inaccurate size information.

The second-hand shopping app has altered its size classifications for female and kids' apparel failing to inform all users about the change.

Digital Channels Backlash

Numerous buyers and vendors are expressing on platforms claiming that product pages now present a modified sizing category versus the original listing due to the recalibration.

The company said the revised method more closely matches similar services.

It has advised users to check their listings and adjust the sizing manually where appropriate, resulting in member annoyance.

Size Classification Changes

Before the change, the sizes had both one number and one letter, for instance S/8 or M/10.

The new system has a letter with a size spectrum like S/UK 8-10.

For certain items, the size labels have been reassigned - for example a size L was formerly size 12 but now shows as UK 16-18.

Shopper Stories

One content creator, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".

"Few clothing companies classify XL as 20-22," as the platform currently indicates.

A different member, located in Scotland, explained products she uploaded with size 14 tags were appearing on the platform as measurements 20-22.

"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.

Required Changes

Charlotte Lunn, based in Derby, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".

"This situation is especially annoying, since I have chronic health issues and platform income has been essential for me since losing part of my income," she stated.

Platform Context

The service features exceeding 100 million users, comprising 18 million UK members.

It has become a favored option to second-hand platforms like eBay and Depop.

This represents another occasion where an unanticipated change to the app has proved unpopular: last year, the service retracted a modification regarding delivery choices due to shopper criticism.

Christine Hunter
Christine Hunter

A digital strategist with over a decade of experience in media innovation and content marketing, passionate about helping brands grow online.